Now I know there has been a topic on this in the past, but let me tell you of my latest adventure with my daily drive.
My DD is a recent model Hyundai Santa Fe Diesel. Great little traffic tank. Bullbar, tow bar and I don't really care.
Being a bit of a fool I have always had it serviced by a Hyundai dealer.
Yes I know, I pay $1,200 for a service I can get elsewhere for $600, but for some unexplained reason I just kept going back to the dealer.
So this dealer on Brisbane's Northside does a 90,000km service. I get the car back and do a crawl around and note that the timing belt covers are dusty. The bolts are tarnished. You can see they have not been removed.
I know what was required as I read the manual before I booked it in. So I called the dealer and said "you did not replace my timing belt". They said "we don't have to" To which I replied "have you read the Factory service manual?". Much to and fro and eventually they said "oops we made an error, bring it back and we will do it."
So it goes back in and they "do it". Checked and It looked like work had been done in that area. What work I could not say.
So I am driving home the other day and it just stops and would not start. I am now on Brisbane's Southside and tow it to a Hyundai dealer on the South. They try everything and they cannot get it to start. Noting that the timing marks are a bit odd, they take off the timing belt cover and find a crack in the belt. They say to me the belt does not look like a belt that has done 13,000k which is what I have done since the "alleged" replacement. It looks older. They also say to me they have never seen one of these belts fail under its design life (90,000k)
So here I am with the great unknown until tomorrow they will fit a new belt to it, re-set the timing and see if it will start and run. The big question is - is the engine stuffed?
I have been told that Hyundai will give me a new belt (Oh how generous) But my attitude is why the fook should I pay for anything.
I am going to pursue if there is a parts code difference between OEM and replacement parts. That will quickly show if the belt was replaced.
I am going to set up a website and put the story, the service invoices and photos on it and trash these bastards if they don't play ball.
Let's hear from AE guys on how you would attack this.
This bullshit is why I used to do all my own servicing including doing these belts. You cannot trust these pricks.