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Offline Ferrari Fissatore

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Ok, it's been going on a fair while now.... but what do you ferrari drivers, that use main dealers, think of the fact that quite often you are getting parts fitted to your cars that are NOT genuine Ferrari parts, OR did not come from Ferrari..

For example, some items like everyday service parts such as gaskets and filters... NOT GENUINE FERRARI, quite often.

Suspension and driveline components AFTERMARKET items.

Parts sourced by independent shops like my own or parts supply specialists, often genuine parts, but not bought fropm Ferrari and often new old stock or discontinued items.

All this is going on at ALL Ferrari dealers in Australia.

It irks me mildy, as the dealers themselves don't like the independent shops existing really.

But if they themselves actualy use, indeed RELY on the aftermarket and independents to supply them with parts to do a job they otherwise couldn't do, or at least would take a long time to do, or even have to charge a LOT more to do..... then, are they even TELLING you they source their parts and information this way.

But, importantly, do you care where your parts come from, or whether they are genuine, or not?


Discuss.... :tilt:


Personally, for me, and I use dealers for some cars I own. I DEMAND that every part come in a manufacturer box through the correct supply chain. It's why I'm happy to pay more for some dealer jobs, despite knowing I could get it done elsewhere, if I chose to.



Offline dkabab

Ferrari outsource a lot of parts for their cars. Are these dealers dealing direct with the manufacturer, or are you talking about 3rd parties making replacement items.



Offline Ferrari Fissatore

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  • Joined: Jan 2007

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Ferrari outsource a lot of parts for their cars. Are these dealers dealing direct with the manufacturer, or are you talking about 3rd parties making replacement items.

Ferrari Spa (italy) are welcome to buy parts wherever they like, but IMO, regional dealers should buy almost everything from the Ferrari supply chain.

I'm ok with stuff like spark plugs, fluids, tyres and a few other things coming from wherever, but IMO, all parts fitted should be Ferrari sourced.



Offline mondi

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I was told once by a fellow Mondial owner in the States that he had a buggered Rear caliper.

Upon ordering a new caliper from the local "Ferrari" parts shop, it came boxed in......wait for it......a GM branded box.



Is this in fact true?? Did they flog these calipers from GM????



Offline dkabab

If Ferrari source component X from company Y, then I have no problem with the dealer going direct to company Y.
If they are going to company Z who Ferrari don't buy from, then it would be questionable.



Offline Ferrari Fissatore

  • Soap Dodger

  • Joined: Jan 2007

  • Drives: its obsession
  • Location: under its skin
I was told once by a fellow Mondial owner in the States that he had a buggered Rear caliper.

Upon ordering a new caliper from the local "Ferrari" parts shop, it came boxed in......wait for it......a GM branded box.



Is this in fact true?? Did they flog these calipers from GM????

Of course, Ferrari use brake systems available on the open market, they don't design their own.

BUT, it should have come from Ferrari IMO.

But, as long as the dealer told the buyer BEFORE PROCESSING THE ORDER, that the part was generic to other brands and that's what they would be supplying, I'd be ok with that.

But if someone buys something expecting it to be a Ferrari part, then it should be.



Offline Ferrari Fissatore

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If they are going to company Z who Ferrari don't buy from, then it would be questionable.

Good, then we agree.



Offline Ferrari Fissatore

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I wonder what the import concessionaire thinks about parts being bought from outside the network?

is there a policy, or charter that dealers are supposed to follow?



Offline dkabab

Good, then we agree.

Yes, but it would be subjective. If we're talking steering, suspension etc, then I would want it from Ferrari.
If it was a wiper arm, or window switch etc... As long as it looked/functioned the same I wouldn't mind. If it was a visible part it would need to look identicle though.



Offline Ferrari Fissatore

  • Soap Dodger

  • Joined: Jan 2007

  • Drives: its obsession
  • Location: under its skin
I wonder what Ferrari Spa would think about the import concessionaire buying parts to distribute to their dealers that have not come from the ferrari network??

many questions.....




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